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Originally Posted by Retrovertigo
I will apologise if I have become rude or offensive. But I don't like people having digs at me when they hadn't even bothered to read what my gripe was in the first place. Instead bldinly assuming I wanted NTL to upgrade immediately.
In fact I even posted a question asking what stops them doing it the same day for everyone and if there was a technical reason why not. And as I said, it was a genuine question.
Then to top it off - you get people like chrisjones who seem to think it's ok to laugh at other peoples problems. Broadband is a real luxury for me, and I don't like throwing money away. Maybe for people like him it's throwaway cash, but for me it isn't.
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Last time some was upgraded before their area was ready had problems and some found they was removed back to their old speed. They will not upgrade any until they have resegmented and checked. If you wasn't getting full speed on 10mb then your area would need the work before they can do it.
Its only common sense really. I know this as I have dropped down in speed at peak times which means my area couldn't get the upgrade until they have resegmented and perhaps upgraded..