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Originally Posted by Retrovertigo
I suggest you go take some f*****g reading lessons. It's SIMPLE. I wanted a decent speed, 10 meg was nowhere near what they said they would deliver. I asked the girl to switch me to 4meg...THATS 4MEG. she said that was fine....no mention it was still 2meg, no nothing. OTHERWISE I WOULD HAVE STUCK WITH 10 MEG FOR NOW.
As it is that isn't good enough when my girlfreind is using the net to talk to people, use her webcam etc, while I am on Xbox live without me getting lag. That's what I pay for and that's what I wanted. I don't give a rats ass if they upgrade in 2008. I would have stuck with 10meg. I didn't want 2 meg and it's not what I asked for.
If that doesn't sink into your thick skull after me having explained it countless times now, I suggest you go see a doctor as you clearly have learning difficulties.
Oh and it's called a service for a reason. I pay - they service me. They aren't running a charity - they get money for doing this. And what the hell is wrong with me asking for something - not being told it wasn't available, and then being fobbed off by telling me I have it when I don't? As it is I am stuck now on this speed as you can't switch back and forth so quickly.
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Why didn`t you stay on your 10 meg connection then ********, 4 meg is not as fast as 10 meg or do i need to work out the maths for you to get it into your thick skull!

******.