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Originally Posted by Retrovertigo
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Originally Posted by Florence
You wouldnt be happy with the support both those companies give they actualy make NTL look like saints
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But support is a moot point isn't it? If NTL gave the service approaching what they advertise, then I personally wouldn't care if they had one old lady who only answered the phones on a tuesday morning between 2:29am and 2:30am.
And just to point out one last time for anyone who had a dig at me. I explicitly told the girl on the phone that the 10 meg line was never anything like 10 meg for me, and I would be happy with the next tier down now it had become 4meg. Not once did she tell me it had yet to be implemented in my area and may well be another few weeks. And I'm sorry, but she should have done and no one could convince me otherwise. That's why I got all stroppy to begin with. |
if you asked for the next teir down, and not specifically the 4Meg, then if she put you on to 2Meg then you effectively have the next teir down.......
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