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Originally Posted by Martyn
omg what a pain in the ****..
problems for 2 days not trying to get 4mb to work ( they actually told me i should have it )
so in the enter they reset everything ( meaning i should get it next time i rebooted the set top box, well after 2 hrs of trying to get my net working, cos they messed up there end yet again.
its still on 2mb.. lol GOD there so lame..
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you will not get your upgrade until the area you are in is ready
check out this post
http://www.cableforum.co.uk/board/sh...&postcount=385
For what has to be done, before you get it, - browbeating poor misinformed CS associates won't get you your upgrade any sooner.