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Originally Posted by turbulentone
just like to add here, the rollout is staggered so will only be available when a config file change is applied to a DHCP. Ringing CS because someone in another part of the country has the upgrade won't help. Whilst the systems may say 4Mb is available., you can only get it when the config file change is applied.
Always reboot your modem or STB before you ring anyone, because if you don't get the new speed then, the file change hasn't happened in your area.
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indeed thats why many of us are reading this thread, to see evidence of this 'staggered rollout'.
so far, nothing other than some obscure reference to a single irish person getting upgraded.........
again, the fact that this so called offering is 'free' for current customers and at present false advertising for new customers
(my friend re-joined NTL on the basis of the advertised 4mbit for instance, so its relevent for him, and many others too), why is it that it seems every single advert, system and employee are stating the company line of 4mbit to all that will listen and hence they have been upgraded as it were, but not one single confirmed upgraded modem in all of the NTL/Tw network so far.