Cable Forum - View Single Post - Speed Increases 1st June

RedLiam · 03-06-2006, 12:26

Right.

Rang up the Managing Director's office where a very nice lady put me through personally to CS. The Welsh bloke there wasn't too helpful, telling me I was already on 4mb. He put me through to Tech Support, where someone called James told me that the "final migration" was June 22nd. However, he said the CS "may be able to upgrade you now."

Bounced back to CS, where a very helpful Scottish chap (who asked me to "bear with" him "just a moment" about ten times) firstly didn't recognise my password, but then said I'd be on 4mb in an hours time. He also managed to extend my free digital TV, which was due to expire next Friday, for the next six months.

[Admin Edit:-Phone Number Removed-Please don't post this if you do not have permission to post it.Thanks.]

03-06-2006, 12:26	#550
RedLiam Inactive Join Date: Jun 2006 Services: Virgin TV (V+) and Phone (Both 'Size XL'), Virgin Broadband ('Size L') Posts: 50	Re: New Speeds - June 1st Right. Rang up the Managing Director's office where a very nice lady put me through personally to CS. The Welsh bloke there wasn't too helpful, telling me I was already on 4mb. He put me through to Tech Support, where someone called James told me that the "final migration" was June 22nd. However, he said the CS "may be able to upgrade you now." Bounced back to CS, where a very helpful Scottish chap (who asked me to "bear with" him "just a moment" about ten times) firstly didn't recognise my password, but then said I'd be on 4mb in an hours time. He also managed to extend my free digital TV, which was due to expire next Friday, for the next six months. [Admin Edit:-Phone Number Removed-Please don't post this if you do not have permission to post it.Thanks.]