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Originally Posted by cookie_365
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Those of us already on 2Mbs have no cause to complain about NTL if they advertise 'up to 4Mbs' on their ad becuase we're already getting what we contracted for - up to 2Mbs. However, a new customer who takes out a contract with NTL based on an ad stating 'up to 4Mbs' would have a case against NTL if - as is the case - there was no chance of them getting any more than half of what they bargained for.
'Up to' is not synonymous with 'less then'
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that is a good point - I think they have done it like this to avoid customers 'jumping the gun' on the upgrade roll-out, via an online link, which was possible during the 3-10 meg upgrade, IIRC.
- but as you say, the downside, is the effect on new customers possibly, in the short term, at least, being potentially miss-sold??? Interesting
