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Originally Posted by richgm
I had to phone Customer Services today (on 150) and listening to the recorded message it said about the new local rate number that started recently. It then went on to mention that, "calls are charged at 10p/min from a BT land line, other operators may vary."
Am I the only person that finds it ironic that calling CS from a NTL line you are told how much it would cost from a competitors line and not from NTL's.
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Had that tonight when I called NTL tech support in India. So its cheaper to use a BT line to call than our cable line going from what it says.
---------- Post added at 19:49 ---------- Previous post was at 19:45 ----------
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Originally Posted by bonzoe
anyone know how much NTL charge??
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Supposed to be 6p connection then 5p a min for 0845 and the 0870 is 6p connection then 10p a min. Soon adds up when they waste loads of time waffling on about disconnecting the modem etc. Everyone has already done that before they waste money calling.