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Originally Posted by cookie_365
I'm sorry, but that's just wrong. If they advertised the 1 Mbs service as 'up to 4mbs' the OFT would take them to the cleaners, and anyone who signed up would have no problem getting the local County Court to order a full refund.
I'm wishing I'd never typed that midnight post now - was a single wink not enough?
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That would be all very well if they were actually advertising thier 1mb service as 'upto 4mb' - thing is they arnt... so your point is?
The thing people need to remember is those eligable ARE getting a 4mb upgrade at somepoint in June - no-one is telling lies or bending the truth. Granted the CS teams should be dealing with enquiries a little more tactfully, but we all know what NTL's CS is like.
Like anything in progress it can take time. The upgrades are taking place, just be patient.
I dare say some of you are gonna bugger up your mains switches re-booting your modems every 15 mins at this rate.