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Originally Posted by Neptune
....yes for us exisiting customers, that's fine...But what about new customers?
On ntl's site, they are advertising 4mb (up to...) but if ntl can't provide 4mb to new customers. Aren't they going to land themselves in hot water legally? For existing customers it doesn't matter, as we're getting a "free" upgrade from the 2mb service. But if you're a new customer and sign a contract for a 4mb service today and ntl can't actually provide 4mb or "up to" it, then that's a diffrent matter, isn't it?
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Ntl have covered themselves by saying up to 4mb, for instance even 1mb speed qualifies as up to 4mb.
Its not ideal though to be too far under a stated speed, unless there are very good reasons