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Originally Posted by James Henry
Well I'm downloading from realtek at a magnificent 12kB/s so I think you're pointing the blame in the wrong direction this time around.
If you aren't happy with the contention you are seeing you really should consider an alternative supplier, that's about all there is to say about both this and your other complaints.
You have complained repeatedly but have done nothing. If ntl's service isn't to your satisfaction make your decision, vote with your feet and go elsewhere.
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When I have problems I contact tech support and end up in India.
Since the charge has gone up I try not to contact them unless I lose the internet totally as any other time is a waste of my time and money.
Not sure where you fit in to say I have done nothing but unless you have been tapping my calls or spying on my house you wouldn't know.
The fact I complain when I have a problem and not tell lies to get a reduction.
If your replies cannot be constructive then please ignore my posts.
As I have said its time related and seems to be local to Manchester friends in other areas have no speed issues!!!!!!!!!
Today its fine again and I have often posted a thankyou to who ever has sorted out the problem.
When I have a problem I check my side out first, do tracerts and check friends on NTL both in Manchester and other towns.