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Originally Posted by spr33
Staff really shouldn't tell customers that it'll be happening on a specific day. During 3 different calls (for unrelated matters) I was told the upgrades would be rolled out today and everybody should be upgraded (which I didn't believe for one second). And yes, I did ask if it was going to be on the 1st and not 'by the end of June' to my suprise, the answers were 'yes, on the 1st' each time.
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You may have been told that the roll out is on the 1st of June but doesn't roll out suggest that it is gradual, it does to me. It could be rolling your way very soon but don't hold your breath as it could be a very slow roll on a slippery slope.
Just think of it as a bonus for good customers and you will be happy like me and NO I have not been upgraded yet I just seem to have more patience than some.
Hear that NTL i am sticking up for you so come to the birkenhead area soon please lol