[huggons]

I receive the below message when logging into NTL, however even after powering the modem off and on, I am still on 2mb. Spoke to tech support through NTL medic, however they have not been too much help as yet (after 26 minutes).

Steve


ntl Broadband services available

You are currently on our Unlimited 4Mb Broadband service - free premium entertainment at super-fast speed
Please select the service to which you would like to upgrade:

Unlimited 10Mb Broadband - our best ever ultra-fast Broadband service

4Mb and 10Mb services also include free Broadband Plus music, games, photos and kids' content worth over £30 per month.

Please note that if you change your Broadband service, you cannot change it again within 30 days.

If you choose to upgrade to a service with a higher monthly subscription than you currently pay, we will adjust your payments immediately, so the next bill you receive may show your subscription partly at the old rate, and partly at the new rate.