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Originally Posted by James Henry
While TalkTalk [WHO???] will attract people who want as much as possible for as little as possible chances are that most who go to them aren't expecting possibly huge waits to receive their broadband service, caps, traffic shaping and premium rate customer service.
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Sorry who are you describing there? Ntl?
Everything you wrote there could be attributed to our favorite cable company. Sorry James.
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They think you get something for nothing here, which is wrong. ntl did have a chance to diversify themselves from TalkTalk and present cable as being a competitive future technology giving a great quality of service. Instead they're just wanting to become a TalkTalk alike and go from being a Tesco to a Lidl when they could have become a Waitrose.
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I've SO respected all that you've writen in most threads so far James but this is just tosh.
NTL have the opportunity here to offer TopMan prices for designer stock prices by owning the whole of the infrastructure (like Bulldog et al) but are too busy spending their cash/shares on acquisitions. Do they really need a mobile company?
As for future technology - they have 10Mbit (for those it works for) now - ADSL2+ have 16+
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It really is a shame but that's the way it is now. Having gone through a debt for equity swap and essentially received the networks for free they're not interested in maintaining them (note the Luton area issues and ntl saying it's not financially viable to fix them, although another DTI investigation into them for selling products not fit for purpose might change those opinions one hopes.) nor it appears is the company interested in providing any sort of class of service beyond the bare minimum necessary, and I certainly hope that people are willing to pay slightly more to another provider for a far better quality of service and show the idiots doing the strategy at ntl that we do actually want quality services for our money and care a little more about quality than just paying as little as possible. I pay £28 a month for my internet service but the quality is absolutely superb, the support excellent and I'm happy to pay a few pounds more than I need to in return for the extra.
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Again we agree- Ntl can't see where they are well off!
Oh and for the record I pay BD £30 a month for my BB (yes the quality is top notch otherwise I'd be on my bike) (I pay a VOIP company £7.99 a month for my voice line.
and are perfectly happy paying over the odds for a rock solid below 8meg (poorly support as most ADSL is) service.