Cable Forum - View Single Post - Terayon modems incompatible with last Wednesday's modem update

a_good_citizen · 30-05-2006, 15:22

I now have a shiny new 250 modem on my 2Mb connection. Engineer said that nobody at NTL bothered to check whether the update would be compatible with older modems before rolling it out last Wednesday. Older modems are suffering massive packet loss as a result. Broadband support know nothing of this fault when I spoke to them today.

30-05-2006, 15:22	#1
a_good_citizen Inactive Join Date: May 2006 Posts: 2	Terayon modems incompatible with last Wednesday's modem update I now have a shiny new 250 modem on my 2Mb connection. Engineer said that nobody at NTL bothered to check whether the update would be compatible with older modems before rolling it out last Wednesday. Older modems are suffering massive packet loss as a result. Broadband support know nothing of this fault when I spoke to them today.