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Originally Posted by Jack001
I don't think it's going off-topic at all.
If NTL are not able to give customers even 4Mbps on the 10Mbps package, how are they going to manage 4Mbps on the 4Mbps package?
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I know it seems duff the speeds not matching or getting near what they are supposed to, but all isp's NTL included have that general cop out of a lame excuse that the speeds are up to 10 mb or what ever the speed may be.
I will admit this seems wrong that any isp's are able to get away with a huge speed difference but until you get a fair & honest company this will always be the case. In an ideal world a maximum of 10% difference in stated speed & real speed would be acceptable but this would have to be a + & - difference. At least all packages are uncapped with NTL so thats a big plus