Thread: Cancel
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Old 29-05-2006, 20:18   #4
SLM
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Re: Cancel
Quote:
Originally Posted by Efour
Ive had the 10mbit cable service for just over 1 week and frankly for me its appauling, unless i stay up till 3am and then i can dload certain files at 8mbit yipeeeee! so pointless.

I have a TV and phone package with them and have absoloultey no problems with this.

Is it true ive just signed up for a 12mth contract?

Do you forsee any problems with me downgrading my pacage back to what it was, totaly getting rid of the internet package part??

I have no problems paying for a months line rental, and i can probably sell the wireless kit i bought to support the modem on ebay or something.
Have you spoken to ntl to get them to sort it out, as you are paying for a service you are not getting, ntl may not just let you cancel just cos you say it does not work. Get them to sort it out mate.

A few questions though,
1..how are you connected, is it a modem
2..have you run a speed test with and without the router in, as it could be the router causing you trouble.
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