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Originally Posted by Paul
From what I hav read on this forum (you may want to read the 10Mb thread) 1Mb is staying at 1Mb unlimited. The roll out for 2Mb will take time and could take a month or 2 to complete (if not longer) so ringing CS and badgering them will get you nowhere unfortunately unless you know that people in your (very) local area have had their upgrades.
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Based on EVERY speed upgrade in the past ringing CS will get you upgraded, you just need to get the right operator on the line.
Some will upgrade, others wont.