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Paulgreyhead · 28-05-2006, 00:19

I thought the same until I had occasion to call tech support (my speed went from 2MB to 1MB for an unknown reason). When I was on the phone the tech guy asked if I had a router as he couldn't see the modem properly and asked me to remove it!

28-05-2006, 00:19	#31
Paulgreyhead Inactive Join Date: May 2006 Location: Middlesbrough Posts: 3	Re: 10mb upgrade from hell I thought the same until I had occasion to call tech support (my speed went from 2MB to 1MB for an unknown reason). When I was on the phone the tech guy asked if I had a router as he couldn't see the modem properly and asked me to remove it!