Cable Forum - View Single Post - How do I upgrade analogue->digital?

thanuk · 25-06-2003, 19:51

I want the digital service because the picture quality has got so poor on analogue.

I've tried phoning NTL, after an hour on hold and being diverted a couple of times I managed to place the upgrade order but that was months ago and nothing has happened. I assume they lost the order as they seemed to be keeping all records on paper.

I tried ordering online but you can only order digital TV if you're not an existing customer. Not very useful.

So, any ideas how I can get the upgrade? I'm in Fleet, Hants BTW

25-06-2003, 19:51	#1
thanuk Inactive Join Date: Jun 2003 Posts: 8	How do I upgrade analogue->digital? I want the digital service because the picture quality has got so poor on analogue. I've tried phoning NTL, after an hour on hold and being diverted a couple of times I managed to place the upgrade order but that was months ago and nothing has happened. I assume they lost the order as they seemed to be keeping all records on paper. I tried ordering online but you can only order digital TV if you're not an existing customer. Not very useful. So, any ideas how I can get the upgrade? I'm in Fleet, Hants BTW