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Originally Posted by emjayhaych
So you're saying that when I call up customer services I should make sure he's notified of a forwarding address to be used after the date of cancellation?
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Yes, for the simple reason that its seen as a house move cancellation with NTL - thats why they're offering a 9 month contract to students because they know your moving out of the property at the end of the academic year. As for all disconnections due to a house move, they must take a forwarding address - if no forwarding address is taken, the disconnection request will not be actioned.
If you want to pm me your account number as well as your nus or uni enrolement number, date of moving out, if you want the services to resume next year and a forwarding post code and house number then I'll take care of the rest for you.
If only a house move request for an associate account could be as smooth - as for that, thank goodness for Fingy - thanks!