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hairy_mick · 22-05-2006, 17:14

on reflection i think NTL are lacking in certain aspects of the buissieness lets look down the line for amoment its still treating its customers badly those that have had a bad experiance certainly those that suffer a poor (install ,housemove) which effects the services they have, dont NTL relise the knock on effect of this thats why they are in the state they are in now its gone too far to bring it back they do not have the balls to sort it out they have just given in to the bean counters. A few weeks ago i was at a road show and one of the presenters asked we need to know why 40% of new customers dissconect after or before the 12 months contract ends i wonder why.

22-05-2006, 17:14	#36
hairy_mick Inactive Join Date: Nov 2003 Location: N.East England Posts: 493	Re: In House Techs to TUPE in Sept? on reflection i think NTL are lacking in certain aspects of the buissieness lets look down the line for amoment its still treating its customers badly those that have had a bad experiance certainly those that suffer a poor (install ,housemove) which effects the services they have, dont NTL relise the knock on effect of this thats why they are in the state they are in now its gone too far to bring it back they do not have the balls to sort it out they have just given in to the bean counters. A few weeks ago i was at a road show and one of the presenters asked we need to know why 40% of new customers dissconect after or before the 12 months contract ends i wonder why.