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Originally Posted by sine2020
Well so far I've had every bill refunded up to this month. For the next 5 months I am getting reduced billing paying only £15pm. I'm still not getting acceptable speeds so have signed up to talktalk broadband (4Mb in my area). Assuming it is still as stable and reliable as my BTYahoo line was I will get a stable and constant 4Mb. I will be ending my Blueyonder line ASAP. Doubt they will let me out of the contract but at 1/20 of the elite package speed i'm hoping they will cut some slack.
cheers
Simon
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Hi Simon.
Im in the M29 10Mb club as well and am as fed up with the whole situation as you are.
The attitude of customer services makes me think their way of resolving the situation is P**S OFF as many as possible using that URB to deal with the contention ratio! It so bad im seriously considering complaining to trading standards about them.
How did you find your speed for talk talk? ive looked at the website and all it says is it is available to me. All other ADSL systems on our exchange seem to have a max speed of 2.5 Mb.