Right. A few simple steps.
Make sure usb lead nt plugged in.
Turn off computer.
Turn off Modem (remove power cable)
Double check ethernet cable plugged in.
Turn on cable modem. Allow it to power up and the lights to sync.
Turn on computer.
If the compuiter does not pick-up the net then go to my network places - view network connection.
There should be a network connection showing as connected.
Right click on it and select properties.
Click on tcp-ip and select properties.
Make sure optain ip and dns auto are selected.
Ok out of all menus and should be working
hm