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Old 20-05-2006, 17:50   #30
James79
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Location: Belfast
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Re: Anyone having problems with connection cutting out?

It seems that Im having the same problem as those described above - a random disconnection from the BB network!! Only problem is, Im not doing any downloading when this happens - just browsing??!! AND - the Modem reboots itself - ie the "Cable" light flashes for a while!!

At first, I thought that the problem was being caused by my Belkin Wireless Router, but this appears to have been wrong.

I finally got round to disconnecting the router this morning (to eliminate it as a possible cause). For most of the afternoon, there hadnt been any problem - I was beginning to think that it was the router.

Then, the connection dropped and the modem rebooted itself. Between 1715 and 1730, the modem rebooted 5 times.

So, what to do?? I have a Terayon Terajet TJ210 Cable Modem (probably an antique by now!!) Suppose if I were to call anyone, it would have to be Technical Support on that 6p per minute number??

I know that the Terayon can be tested using DOCSIS, but I havent a clue how to use this!!

Oh, just as a matter of coincidence - Code 601 - Im in the BT36 area as well - so perhaps this is a network problem??? Do you have or did you have a Terayon when this problem started??

James
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