Cable Forum - View Single Post - Sky by Broadband

RamJet · 20-05-2006, 07:10

Hi

I was flagged by Sky that the new 'Sky by Broadband' service was available at NO COST

tried to register . . . not allowed

emailed support saying I paid the same amount as a direct Sky customer but to no avail . . . . . not allowed . . . .

got the following email from SKy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thank you for your email.

I can advise that to receive the Sky By Broadband service you must be subscribing to Sky directly, and on a premium package. Payment to NTL does not count as Sky is a Digital Satellite provider and NTL is a Cable provider and as such their services are not coming from Sky.

I trust this information assists.

Yours sincerely

Gordon Blair
Customer Administration

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
why not ? I pay for the wall to wall service to NTL - why can't NTL secure proper rights for their customers ? ? ?

This also applies to the interactive content on Sky Cricket coverage - which looks GREAT on the brother's Sky Service - I pay for all the channels yet only get the basic service - yet cabled was billed as being the greatest transmission medium ever because of the ability to have interactive content on each channel

here we are years on and . . . . nothing or hardly nothing . . .

RJ

20-05-2006, 07:10	#1
RamJet Inactive Join Date: Dec 2003 Posts: 328	Sky by Broadband - not allowed ? ? ? Hi I was flagged by Sky that the new 'Sky by Broadband' service was available at NO COST tried to register . . . not allowed emailed support saying I paid the same amount as a direct Sky customer but to no avail . . . . . not allowed . . . . got the following email from SKy ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Thank you for your email. I can advise that to receive the Sky By Broadband service you must be subscribing to Sky directly, and on a premium package. Payment to NTL does not count as Sky is a Digital Satellite provider and NTL is a Cable provider and as such their services are not coming from Sky. I trust this information assists. Yours sincerely Gordon Blair Customer Administration ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ why not ? I pay for the wall to wall service to NTL - why can't NTL secure proper rights for their customers ? ? ? This also applies to the interactive content on Sky Cricket coverage - which looks GREAT on the brother's Sky Service - I pay for all the channels yet only get the basic service - yet cabled was billed as being the greatest transmission medium ever because of the ability to have interactive content on each channel here we are years on and . . . . nothing or hardly nothing . . . RJ