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AndyCambs · 20-05-2006, 00:23

I had an extra STB fitted, and the signal was degraded to the extent that you could not watch the two boxes at once. So the engineers ran another cable from the street cabinet to the house. I'm the farthest from the cabinet - hence the lower quality.
There was no problem and no additional charge made - mind you this was about five years ago.

20-05-2006, 00:23	#7
AndyCambs Inactive Join Date: Sep 2005 Location: Peterborough Services: Virgin Media XL Broadband XL Virgin Mobile V+ installed! and a happy Virgin Media customer Posts: 2,560	Re: Question about extra box installation I had an extra STB fitted, and the signal was degraded to the extent that you could not watch the two boxes at once. So the engineers ran another cable from the street cabinet to the house. I'm the farthest from the cabinet - hence the lower quality. There was no problem and no additional charge made - mind you this was about five years ago.