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my experience is that they continue taking the money for the enhanced service even though you told them you don't want it when the 6 months are up.
They ignored a polite email.
They ignored a phone call
Tey ignored a letter.
They even ignored my first registered letter.
If you want to reduce your service you have to be prepared to put up with paying the extra for a few months, and then be prepared to claim it back, which means being more bloody minded than they are.
Just go in with your eyes open that's all!
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