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BAZZA_UK · 18-05-2006, 12:58

I recently installed ntl broadband onto a pc via cable modem so i could update the system before passing it on to a relative. The problem started when my relative tried to install ntl via a digital set top box onto this system. Everytime we put the install cd in and get as far as plugging the usb in we are informed that the old usb drivers need uninstalling first !!!
I have put my cd into this machine and selected the uninstall, which tells me that the drivers have been removed, but when i look in device manager it still lists "usb cable modem 351000".....it wont let me uninstall from here as it says the driver maybe needed to boot up !!!
I hope someone can shed some light on this.
Thankyou

18-05-2006, 12:58	#1
BAZZA_UK Inactive Join Date: May 2006 Posts: 3	NTL Broadband Installation Problem I recently installed ntl broadband onto a pc via cable modem so i could update the system before passing it on to a relative. The problem started when my relative tried to install ntl via a digital set top box onto this system. Everytime we put the install cd in and get as far as plugging the usb in we are informed that the old usb drivers need uninstalling first !!! I have put my cd into this machine and selected the uninstall, which tells me that the drivers have been removed, but when i look in device manager it still lists "usb cable modem 351000".....it wont let me uninstall from here as it says the driver maybe needed to boot up !!! I hope someone can shed some light on this. Thankyou