Cable Forum - View Single Post - NTL offering package to challenge talk talk

toots66 · 18-05-2006, 09:33

Retentions told me my deal was for 12 months but the first bill since then shows everything at 3 months. Customer services say that the system won't handle more than 3 months at a time and the retentions rep will have set a reminder to update this for the next 3 months nearer the time. Does this sound true?

18-05-2006, 09:33	#375
toots66 Inactive Join Date: Mar 2004 Location: Stockport Posts: 92	Re: NTL offering package to challenge talk talk Retentions told me my deal was for 12 months but the first bill since then shows everything at 3 months. Customer services say that the system won't handle more than 3 months at a time and the retentions rep will have set a reminder to update this for the next 3 months nearer the time. Does this sound true?