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Originally Posted by Jack001
Ok, so lets say my 120 had an "accident" would i be charged for a replacement or be charged for the call-out?
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50/50....
Not the best answer, but it’s the correct one. I wasn’t charged myself for either the call out or the replacement... might be the Cov engineers have big hearts - but I have heard others on here getting charged.
Personally if I was in your shoes, "If I got charged the call out of fee" it would still be worth it as it would ultimately solve all the issues.
I dont know how much the replacement modems cost, so I wouldnt like to advise you there, but personally I would bite the bullet either way.