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huggy · 17-05-2006, 23:55

Right, i'm not going to lose my temper or get sarcastic (at least not until i get on the phone to ntl tomorrow). I know it's all been done before but here's what i've done to be sure it's not me. Took the router out of the system, Tried using Internet Explorer and Netscape. Tried another computer. Tried a 3rd computer without the last 12 months windows updates, without SP2, without any firewall and without an anti virus program. Only way i can speed up browsing is by changing the proxy setting but it doesn't help me when trying to get my e-mails. They take about 15 minutes for 2 or 3 to come down the line.
Oh well, back on the phone to them tomorrow. They'll probably start by advising me to turn my computer off and on again.

17-05-2006, 23:55	#58
huggy Inactive Join Date: May 2006 Posts: 6	Re: Speed problems in Luton Right, i'm not going to lose my temper or get sarcastic (at least not until i get on the phone to ntl tomorrow). I know it's all been done before but here's what i've done to be sure it's not me. Took the router out of the system, Tried using Internet Explorer and Netscape. Tried another computer. Tried a 3rd computer without the last 12 months windows updates, without SP2, without any firewall and without an anti virus program. Only way i can speed up browsing is by changing the proxy setting but it doesn't help me when trying to get my e-mails. They take about 15 minutes for 2 or 3 to come down the line. Oh well, back on the phone to them tomorrow. They'll probably start by advising me to turn my computer off and on again.