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Originally Posted by Chunkerz
i rang up and was told no for 17.99 thats all there is just 1 mb is no upgrade speeds and i asked about cancelling and was just we need 30days notice
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Do the research; I genuinely found a far better deal-combo using other providers than ntl - I spent a week on this!
When I said I was off (and I would have gone), retentions asked what I was going to instead. They then matched the much improved service I was going to get, also knocking 30% of my monthly bill.
