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**Chris** · 15-05-2006, 14:50

If NTL have billed you incorrectly and taken your money by Direct Debit, then your bank, under the terms of the Direct Debit scheme, is liable to repay you all charges and then to pursue the matter with NTL themselves. I'd involve the bank now if I were you.

15-05-2006, 14:50	#2
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,303	Re: NTL caused me bank charges If NTL have billed you incorrectly and taken your money by Direct Debit, then your bank, under the terms of the Direct Debit scheme, is liable to repay you all charges and then to pursue the matter with NTL themselves. I'd involve the bank now if I were you.