[theboylard]

2p

Phoned ntl Saturday as I'm on the 1mb for a tenner deal they did last year, due to go up to normal price in June. Been wanting to upgrade for a while and as they were going to shift the 2mb to 4mb, I thought I'd better do it manually as I know their billing systems are awful - another story!!

Two rings, a bit of Geordie lad (less than a minute) then on comes Wayne.
Explain that I want to upgrade, he replies no problem. Looks at bits, fiddles around his end then tells me he can offer me the 2mb (with the June upgrade to 4mb) for £19.99 for the first 6 months.

Not one to turn down a nice offer, I take it!!!

But, (come on, there is always a but with ntl) the 2mb upgrade hasn't happened yet - still waiting for it to appear. Wayne did say that it would take 24hrs, I'll give it until Wednesday then start shouting.

I'll hold off the vote until then.

hapless
ps. If I'd voted 2 years ago it would be 'kin awful - I was treated terribly and it's still going through legal channels.