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handyman · 14-05-2006, 02:47

Ntl need to tighten things up. Stick 100% to a pricing plan and communicate this to the userbase. They should then stuff the outsourcing and focus on tight regional based faults and customer service. (why a bloke in swansea would appreciate why its not possible to drag a tech form darlington to Redacr is beyond me).

Back to digital TV, this is uber basic computing gone mad. Interactive services is computing from the early 90's over a different medium. Nothing more complex than that. I stood up for myself the other week stating that one of the key parts of my industry is based on a database. Whilst it is a very complex database its 'just a database' The same thing I learned at college how to do.

Interactive services should be a doddle to create and with ntl's network should far outshine sky. They need to bring things back in house and get some pride in the product they supply or the good staff they have will leave for bettter things.

14-05-2006, 02:47	#64
handyman Permanently Banned Join Date: Jun 2003 Location: Nr Carnforth Age: 50 Services: M6 Keele Posts: 5,462	Re: Where Now For UK Cable? Ntl need to tighten things up. Stick 100% to a pricing plan and communicate this to the userbase. They should then stuff the outsourcing and focus on tight regional based faults and customer service. (why a bloke in swansea would appreciate why its not possible to drag a tech form darlington to Redacr is beyond me). Back to digital TV, this is uber basic computing gone mad. Interactive services is computing from the early 90's over a different medium. Nothing more complex than that. I stood up for myself the other week stating that one of the key parts of my industry is based on a database. Whilst it is a very complex database its 'just a database' The same thing I learned at college how to do. Interactive services should be a doddle to create and with ntl's network should far outshine sky. They need to bring things back in house and get some pride in the product they supply or the good staff they have will leave for bettter things.