Thread: Type of cable (actual cable)
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Old 13-05-2006, 11:05   #43
Stu038
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Re: Type of cable (actual cable)
Quote:
Originally Posted by youngqb
If ntl were more flexible in their approach to siting of the cable I wouldn't have had this problem.
Firstly mate, see your PMs

My own personal view is that if the customer wants to move their STB or modem then we should do it foc for them once a year, any more often becomes chargeable, primarily to protect the integrity of the network.

I am though realist enough to know that its not going to happen as its a pretty poor business model.

I'm not quite sure though what your asking for here with more flexibility? are you saying that you want the installers to leave longer cables, shorter cables or that ntl should come out and move the cable for you foc every time you want it moving ? Or are you saying that in your case the original installers dictated to you where they were going to put the cabling rather than both parties coming to an agreement?
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