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Paul K · 12-05-2006, 08:22

Think there was a time when NTL would only upgrade the modem for 10Mb if you paid for it or if yours was faulty (think it's still the same now). It's UP TO 10Mb by the way so if you complain to them they will point this out to you that they haven't really broken a promise to provide 10Mb. Do you connect through a router at all as some routers cannot handle the speed either.

12-05-2006, 08:22	#2
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: 10mb bb more like 6mb! Think there was a time when NTL would only upgrade the modem for 10Mb if you paid for it or if yours was faulty (think it's still the same now). It's UP TO 10Mb by the way so if you complain to them they will point this out to you that they haven't really broken a promise to provide 10Mb. Do you connect through a router at all as some routers cannot handle the speed either.