I just phoned retentions, I'm not actually an ntl customer and don't live in an ntl area but they have agreed to pay my Sky+ and DSL subscriptions for the next year, plus I phone their 0800 number then they transfer me to the number I want, no contract, on condition that I
consider using ntl when I move home.
Yes I'm being ridiculous, but then so are they with the deals they are offering and it's only service quality that'll go up the spout.
stuartw101 you may want to consider visiting
http://www.moneysavingexpert.com where you'll find many posters who spend a lot of time trying to figure out how to save money. You are spending far too much time on this though. You're probably better off spending your time researching alternatives, and just call them back and say you aren't happy with the deal offered.
Honestly if they can't spot what you're doing phoning them back to try and get more discounts a few days after the last call they really are hopeless, and it wouldn't surprise me if they don't. I believe retentions people get paid more for throwing discounts at people anyway, so you'll probably have two happy people having gotten paid for 'retaining' you.
A reminder to all posters though:
These idiots aren't asking you to agree a new contract, get your deal and make sure you phone them up when it's over to get another one!