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Originally Posted by etccarmageddon
I rang 'em and I'm currently on 1meg for £10 which expires in a couple of months - told 'em I wanted to cancel due to talk talk and customer services offered me 1meg for £10 forever - told them I wanted the increased speed talktalk offered so no thanks.
Got transferred to a retentions professional who said that as I'd been with NTL for a long time he could offer 10meg for £10 a month which I accepted instead of taking my custom elsewhere. Now before you suggest NTL are losing business on this - I hardly use my connection - my monthly usage probably is in the region of 2gigs.
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nice deal! .. i cant imagen that they lose money just the margin gets smaller and smaller ..