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Originally Posted by Bob
I have listened to the results and thought I would not some of the things that were said: - TalkTalk not a threat because they believe they are targeting the customers that NTL are trying to avoid
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Now that is the best bit of Bull**** i have heard in a long time.
No the real truth is they
A. Have no answer or package in place yet other than offer silly retention deals.
B. Are becoming very very arrogant about there position in the UK market.
C. Are turning or will turn customers against them when they move customer service to India
Retention deals. I phoned to say you can stuff it and they have now offered me 10meg for life of contract for £12.99 a month
. That is how desperate they are to stop customers leaving. so i have taken the deal and will use them until such time as they go down for offering silly deals like that. If they are daft enough to offer that i am daft enough to take it. Sorry but NTL have now hit the bottom of the barrel as far as i am concerned when they dump 6000 hard working people and move customer service out of the country.