Quote:
Originally Posted by Paul M
Does it say all areas ? No, it will be gradual, like VoD.
Presumably because they still want to keep their existing customers.
Well it did they they hope - but either as Bob said, they were referring to just all TW customers, or they have [very] unrealistic hopes.
They seem to know what they want to do, whether it's what their customers want remains to be seen. I'm not convinced that outsourcing support is a good idea, or the way to improve it.
|

indeed.
So... TalkTalk are targeting customers ntl don't want, however ntl aren't willing to let current customers that apparently they don't want go.
Erm.. which is it? If TalkTalk isn't a threat as ntl aren't interested in the same customers why are they offering half price and below to keep them? Sounds like BS to me to be honest. Either they want these customers or they don't, whether they are current customers or not. If they don't want them they really need to stop commission hungry retentions staff offering discounts.
Researching LLU is amusing. A more appropriate phrase would be researching how much rollout can be done before they get smacked with Significant Market Power and have to open up the networks. LLU 'research' was done by 2004.
London upgrades have slipped nicely behind schedule I guess if only 50% are done. I hope that 50% is just original ntl and doesn't include the Telewest areas of London. Not that it makes that much difference as a huge swathe of London isn't cabled anyway, bizarrely.
I hate this financial gack. They can paint themselves as having achieved 3.9 million operating income. 0.9 million operating loss, or the actual end figure of £119.9 million net loss. Glad I'm not an accountant having to sift through a shedload of poop before I finally get to what actually left the bank account.
If anyone more accounting savvy than me can figure out exactly what all the nonsense means and how much cash ntl made/lost that'd be cool.