Quote:
|
Originally Posted by DES_1001
well got my bill and guess what the changes show but the amount i usually pay is still the same £50 a month, so just got off of the phone to retentions and the guy says that the amount i really ows is only £7.48 but the bill was generated before the discounts and it's best to pay the full bill as i will be in credit next month! is he just stringing me along? and does this sound right?
|
wait till next month .. it is probbaly true i would think as they charge in advanced. give them the benefit of doubt and wait till next bill .. wright down names of who you speak to, and ask allways that they confirm the changes on your account.