Quote:
|
Originally Posted by Daneel
Quote:
|
Originally Posted by homealone
Aha 170,000 complaints from a customer base which now approaches 5 million punters - that is 0.03% approximately, absolutely massive   |
Maybe my brain isn't working today as no one else has pointed it out, but it seems to me that 170,000 complaints from 5 million customers is 3.4% not 0.03%. |
twas a slip of the digit, it was actually 1700 complaints
http://www.theregister.co.uk/2006/04..._ntl_customer/
- which is 0.034% of 5 million.
- well spotted, though
