Just been off teh phone with ntl technical support, told him about the slow speed i cant get above about 80KB/s using teh web browser. although i am getting over 400KB/s off giganews
He went through some tests, made me boot up in safe mode and try the speed test (homepage.ntlworld.com/testmyspeed used the 2mb test)
got about 25KB/s. He then took my ip details and changed server or summat and rebooted teh modem. Tried the test again and got 65KB/s.
He then said that he had done all the tests he could do and booked me an engineer for thursday! He told me that he will assess the situation and see if i need a new modem, i then sarcastically replied, "Yeah, a new modem would be nice!"
So hopefully when this dude turns up he can gimme a new 250 modem and i can put this nthell behind me!
I'll keep ya posted
P.S I had to use my mobile to ring technical support as i dont have a house phone, was on hold for ages and the testing process went on fo a while. To cut a long story short i ended up using about £13 talktime!
better than the £50 for the modem i spose. Been putting off ringin for ages