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Originally Posted by Neil
I'd wait until your next bill comes in before you start whooping with joy.
Cue conversations of "No Sir/Madam, there's no record of any conversation between you & 'Fred on ext 123456789' on 08/05/06 where you were offered 10mb Broadband, talk unlimited 24 and line rental all for £27 per month"
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If the my bill arrives without the promised reduction, i will simply cancel as i first intended to do.
It's NTL's choice, hold on to a long standing cuctomer or wave bye-bye.
I won't loose any sleep.