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Originally Posted by Paul M
No Neil, Your Opinion, end of.
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No, not my opinion at all.
Please show me where ntl have come top for customer satisfaction (tip-you won't be able to)
It's not about opinions, it's about hard facts & ntl have not come top in satisfaction surveys.
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Originally Posted by Paul M
So the bottom 5 are all seperated by just 2%, and BT beat ntl by just 1% (which could be anything between 1 and about 300 people at the extreme). 81% is not good, but then neither is 82% or 83% - the bottom five are all bad and could have ended up in any order depending on just a few hundred replies, and the difference between first and last is just 11%. Poor results for ntl (and BT) but over 4 in 5 customers being satisfied is hardly the damnation that some bitter posters would have you believe.
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They still came
bottom, so if as head honcho you are proud of coming bottom, then good for you.
