Thread: ntl bottom in USwitch poll.
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Old 08-05-2006, 12:56   #45
Stuart
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Re: ntl bottom in USwitch poll.
Quote:
Originally Posted by Chrysalis
19% is far from insignificant, if you think almost 1 in 5 is insignificant then I would hate to be a customer of your business JoshGrey.

Depends how the sample used in that survey is made up. It could be that more than 90% of ntl's customers are happy with their survey. It's just that they picked a goup of 16,000 people where 81% were unhappy.

Equally, it could be that less than 81% overall are happy.
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