Quote:
ISPs by overall customer satisfaction.
1) PlusNet 92 per cent
2) Pipex 90 per cent
3) Telewest 89 per cent
4) Virgin.net 87 per cent
5) AOL 83 per cent
6) Tiscali 83 per cent
7) Wanadoo 83 per cent
8) BT 82 per cent
9) NTL 81 per cent.
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Says it all really.
BTW...
For those people who think that even if ntl came top for customer satisfaction that we wouldn't believe it-unfortunately we'll never be able to put this to the test because "ntl" & "top of customer satisfaction survey" are never going to be said in the same breath.
Fact.
End of.