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Originally Posted by Paul M
No, it's how you decide to read it to suit your own view.
Ah yes, let's just look back at your previous post again shall we ;
I think you make your own point nicely.  |
Nit picking and pedanticism, the second place to hide when you can't back up your point
You've said nothing to debunk what I said regarding their appauling record as far as customer service goes, as proven by this site's existence, Watchdog, repeatedly coming last place in customer satisfaction surveys, the same promises year after year. I guess you can't debunk that as it's true.
Still if you can't pick holes in what I say best pick them in how I say it I guess.
I've pointed at a track record spanning years of irritated customers, all you've managed to do is say that your service is fine and that the poll is nonsense, so by extension ntl's service must be fine...
---------- Post added at 18:20 ---------- Previous post was at 18:16 ----------
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Originally Posted by Locky
well i may take notice of this when uswitch.com provide beter isp than ntl and bt
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Everyone is entitled to an opinion, they don't have to do things better than who they're criticising to have it. It's like you complaining your upstream rate is low compared to downstream, we aren't going to ignore you as you don't provide your own ISP with higher upstream.
U-Switch are a site that recommends suppliers and collects the commission, they don't run ISPs, gas companies, eleccy companies, telcos, etc. They probably do have on their books ISPs that are 'better' than ntl / BT at some things, though yes the fact that they get paid for recommending ISPs, ntl and BT not being two of them, does make you think. Can't see Plusnet on their either though!
Yougov, the people who did the poll, are a fairly accurate pollster company. Again though we don't know exactly what was in the poll or the full results, so we'll have to see what gems that tells us.